Privacy Policy

Effective Date: October 1st /2025

I am committed to protecting the privacy and confidentiality of all individuals who visit this website or engage with my services. This Privacy Policy explains how personal information is collected, used, stored, and protected.

I am Kelly Scott, a Registered Social Worker (RSW) with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). I provide counselling and support services in accordance with professional, ethical, and legal standards.

Information Collected

  • Personal Information Provided by You
    Name, phone number, email address, or other details you share when completing a contact form, sending an email, or making an inquiry.

  • Website Information

Non-identifiable data such as IP addresses, browser type, pages visited, and cookies (if applicable). This may be collected through website analytics to improve site performance.

How Information is Used

  • To respond to your inquiries or requests for services.

  • To communicate with you about appointments, services, or resources.

  • To maintain secure client records as required by law and professional standards.

  • To improve the functionality and user experience of this website.

Confidentiality and Limits

All personal health information shared within counselling is confidential, except in situations where disclosure is required by law. This includes:

  • If there is reason to believe you may harm yourself or others.

  • If a child is at risk of harm.

  • If records are subpoenaed by a court.

Please note: Email and website contact forms are not fully secure. Avoid sharing detailed or sensitive information until you are connected directly for services.

Storage and Security of Information

  • Client records are stored securely in accordance with PHIPA and OCSWSSW standards.

  • Electronic records are password-protected and/or encrypted.

  • Personal information is not shared with third parties without your consent, unless required by law.

 Third-Party Services

This website may use third-party services (e.g., hosting providers, Google Analytics, scheduling platforms, or payment processors). These services may collect limited personal data as part of their operations. I do not control these third-party services but take care to work only with providers who comply with privacy regulations.

Your Rights

You have the right to:

  • Access your personal information.

  • Request corrections to your information.

  • Withdraw consent for the collection or use of your information (subject to legal and professional obligations).

Legal Compliance

This Privacy Policy complies with:

  • The Personal Health Information Protection Act (PHIPA) of Ontario.

  • The Personal Information Protection and Electronic Documents Act (PIPEDA) (for private practices).

  • The professional standards of the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

If you have questions about this Privacy Policy or concerns about your personal information, please contact:

Kelly Scott, RSW
ks.counselling.consulting@gmail.com
705-312-4201